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Skills mentionedAzureActive DirectoryServiceNow
About Us
Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.
Our Mission
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Job Description
Opensity provides modernized technology platforms and elevated technology support to help our clients, including law firms, financial institutions, and corporations, excel in what they do best.
We're looking for a Director of Information Security to lead and scale our client-facing managed security operations. This is a hands-on leadership role for someone who can run a high-performing security team, own the tools and processes behind it, and act as a trusted security advisor to our clients. You'll report to the EVP of Technology Enabled Solutions.
What you'll do
Lead the team
Manage a team of security engineers delivering managed security operations, incident response support, and security tooling for clients
Set clear operating standards for escalations, documentation, and service quality
Build career paths and technical development plans for your team
Lead major incident response, including executive communication, containment coordination, and post-incident reporting
Coordinate with Legal, Corporate InfoSec, cyber insurance, and external DFIR partners when needed
Own the tooling
Manage the operational effectiveness of platforms like Rapid7, Microsoft Defender, Cisco Umbrella, and Mimecast
Evaluate new security technologies and automation opportunities
Partner with Engineering to improve integrations across security, monitoring, and ticketing systems
Be a client advisor
Act as a trusted advisor on risk reduction, security posture, and incident readiness
Lead QBRs, service reviews, and executive briefings
Translate complex security issues into clear business language for client and internal leadership
Support RFPs, proposals, and security-related solution design with Account Management and Sales
Drive process and reporting
Build service delivery processes aligned to ITIL and SOC best practices
Develop KPIs and reporting on alert volumes, incident trends, response times, and tool health
Identify and close gaps in staffing, tooling, and client coverage
What you bring
Bachelor's degree in IT, Cybersecurity, Computer Science, or equivalent experience
7+ years in cybersecurity, security operations, or infrastructure security, including 3+ years leading technical security teams
MSP, MSSP, or client-facing technology services background
Strong grasp of SOC operations, incident response, vulnerability management, and cloud/on-prem infrastructure (Azure, networking, Active Directory, Entra ID, Intune)
Hands-on or leadership experience with platforms like Rapid7, Microsoft 365 security tools, Defender, Cisco Umbrella, or Mimecast
Comfort communicating with executives, clients, and technical teams alike
Nice to have
Experience leading managed SOC or MDR services
Familiarity with NIST CSF, CIS Controls, or ISO 27001
CISSP, CISM, Security+, CySA+, or equivalent
ServiceNow experience
Background supporting legal, financial services, or other regulated industries
The Compensation range for this role is 150,000 to 175,000 USD per year and may include an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
All eligible employees receive access to a comprehensive benefits package, including
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)
Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.
Equal opportunity and legal
Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.
We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.
