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Skills mentionedActive DirectoryVMwarePowerShell
Summary & Objective
IT Systems Administrator is focused on operational support of user systems, endpoint management, and day-to-day platform administration across our multi-site healthcare organization. This role primarily supports desktops, user platforms, and administrative systems while assisting senior infrastructure and network engineers as needed.
Essential Functions
Provide Tier 2 technical support for escalated help desk issues
Administer user accounts, permissions, and group policies in Active Directory and Microsoft 365
Deploy, configure, and maintain desktops, laptops, and endpoint devices
Support email, Office 365, and collaboration tools
Assist with endpoint security tools such as CrowdStrike and email filtering platforms
Troubleshoot system, application, and device issues across multiple locations
Document procedures, configurations, and system changes to support compliance and continuity
Assist infrastructure teams with routine maintenance tasks when required
Other Duties
Maintains the policy of confidentiality.
Pursue special assignments as instructed by the Director of IT.
Assist in any way possible during emergencies.
Maintain your required certifications and mandatory skill updates.
Comply with all policies, local, state and federal laws and regulations.
Perform other duties as assigned
Supervisory Responsibility
No direct report.
Physical Requirements
Must be able to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc.
Works in office environment with moderate to loud noise level.
Subject to frequent interruptions.
Work schedule may include working beyond typical schedule, including weekends and holidays.
Hand dexterity required for data entry on keyboard, requiring finger dexterity and eye-hand coordination.
Ability to lift and move computer equipment (up to 50 lbs)
Occasional travel between sites may be required
EEOC Statement
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
Knowledge & Experience Requirements
Bachelor’s degree in computer science, Information Technology, or a related field plus a minimum of 3–5 years of system administration experience
Proven experience as a System Administrator
Strong understanding of healthcare regulations, including HIPAA compliance
Experience with virtualized environments and cloud computing technologies
Excellent problem-solving skills with strong attention to detail
Effective communication and interpersonal skills, with the ability to work collaboratively with medical, clinical, and administrative staff
Preferred Qualifications
Experience with backup and disaster recovery solutions
Knowledge of network infrastructure, routing, switching, and basic firewall concepts
Certifications such as: CompTIA A+, CompTIA Network+, CompTIA Security+, or similar
Technical Expertise
Active Directory, Windows Workstation Administration
Microsoft 365, Microsoft Office 365
Virtualization: VMware Workstation
Endpoint Security tools (CrowdStrike or similar)
Email Security Platforms (Mimecast or similar)
Deployment & Support: Desktop/server deployment, remote support tools
The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
CHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.